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How to clean popular hearing aid brands

Chart of popular hearing aid brands

Each hearing aid model and brand differs. Instructions for cleaning may change from brand to brand. Always consult the owner’s manual of your particular style, brand, and model before cleaning. Below are the recommended hearing aid cleaning instructions from several popular hearing aid brands.


Oticon advises that you clean its hearing aids daily using a soft, dry cloth. Be sure your hands are dry before cleaning. Oticon advises against using water or other substances to clean its hearing aids. Additionally, Oticon suggests clearing its hearing aids above a soft surface such as a towel so damage is avoided if you accidentally drop your hearing aids while cleaning. Oticon recommends that its customers clean their hearing aids using a multi-tool.


Whereas many hearing loss professionals recommend nighttime cleaning and overnight airing, Starkey suggests cleaning your hearing aids every morning. Starkey advises morning cleanings using a cleaning cloth because earwax dries overnight and can thus be easier to remove in the morning. Starkey also stresses that hearing aid users should take care not to wipe microphone port debris into other openings and vice versa.

Many Starkey hearing aids include a thin tube or earmold. In this case, Starkey says that users should use the cleaning tool provided for these parts regularly so that wax buildup is minimized.


Widex hearing aids come with a tool that assists with cleaning the sound outlet, vent, and microphone opening. This tool should be used in combination with a soft, dry cloth to clean your hearing aids. Like Starkey, Widex suggests leaving earwax to dry overnight so that you can remove it more easily with your brush.

For ITE hearing aids (Widex uses the abbreviation CIC or “Completely In Canal”) that have a vent tube, Widex offers detailed cleaning instructions. Widex hearing aid users should remove the battery and insert a specialized ball-tip tool into the vent to remove wax buildup from the opening.


Phonak emphasizes washing and drying your hands before you clean your hearing aids so that you don’t introduce any moisture or debris. If your hearing aids do come into contact with moisture, Phonak recommends drying them immediately with a soft, dry cloth.

Phonak recommends checking your hearing aids daily for earwax deposits and clear them using the appropriate brush. If you notice a consistent decrease in volume, your earwax filter may be blocked, and though you can replace this filter yourself, it is recommended that you visit a hearing aid specialist such as I Love Hearing for professional assistance and repair.

For its BTE hearing aids, Phonak recommends that users separate the earpiece from the hearing aid prior to cleaning. Only the earpiece can come in contact with water, and this tube should be dried using only an air puffer that your hearing loss professional gives you.

In the last post in this series, we’ll talk about what you should NEVER do when cleaning your hearing aids.

Learn more about hearing aid care with I Love Hearing

Cleaning your hearing aids is only a small part of ensuring that your devices are working properly and will last for years. At I Love Hearing, our leadership team has in-depth experience working hands-on with all major hearing aid brands, so we can advise you on cleaning and maintenance best practices.

Unlike many hearing aid providers that only sell and repair one brand, we carry and repair nearly every hearing aid brand available in the U.S., and particularly in New York City and Long Island. We offer hearing aid fitting, hearing aid repair, ear wax management, and other services that can help you to keep your hearing aids working like they’re brand new year after year. Our team of licensed audiologists and hearing aid specialists operates from offices located throughout the greater New York metro area: in Manhattan’s Upper West Side and throughout Long Island, including Port Washington, New Hyde Park, East Meadow, and Great Neck.

If you have more questions about hearing aid fitting or hearing aid repair, visit the I Love Hearing FAQ page about hearing aids. And if you still have questions, we’d love to help you:  Contact us to book an appointment and start your hearing aid journey.